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Piedmont Regional Eye Center,
Danville,
VA |
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North Dakota
Eye Clinic - Grand Forks,
ND
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Island Eye Physicians and Surgeons
- Anacortes, WA
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Boys Smith Vision Center,
Ellensburg, WA

Project
Challenges:
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Before - small waiting room
with no access to optical.
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- To
analyze an existing optical adjacent
to an MD's practice and asses the
viability of purchasing the
inventory, fixtures and lab
equipment.
- To
help with the re-design of the
existing practice entry and
reception and provide a new optical
dispensary and lab.
- To
cover all logistics to open the
optical and lab.
- To
capture the Rx's into the doctor's
new optical as soon as possible.
Strategy and Action
Plan:
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Spacious optical department
features the complete range
from designer to valueline.
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Conduct area market research study
and patient demographic analysis.
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Competition analysis of all area
dispensaries.
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Prepare business plan and financial
plan illustrating ROI.
- Job
search, interviewing, hiring of two
opticians.
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Negotiate vendor agreements for all
frames and lab services.
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Negotiate purchase of lab equipment.
- Work
with optical designers (Fashion
Optical Displays) on development of
dispensary design and patient flow.
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Assist with software set-up (Compulink)
by providing dispensary data
information.
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Consult on logo design and all
marketing tools.
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Provide operational guidelines:
dispensary budget, internal policy,
procedures and protocols.
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Cover all business aspects,
including registering an apprentice.
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Assist with set-up merchandising.
- Plan
and implement a grand opening event,
ongoing internal and external
marketing.

The
flow from the practice reception
to optical has excellent
check-in and check out patient
facilities. |
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Joseph
E. O'Boyle, MD
"Pam Fritz followed through on every
step of this project, from beginning to
end, to ensure that it was done right.
She pays a lot of attention to detail
and negotiates the best vendor
agreements. She helped immensely in
getting the optical up and functioning.
It saved major headaches for me. I would
highly recommend her services to ensure
the success of your dispensary"
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