Dispensary Set-up or Remodel

• Assist with design bids, layout and design recommendations
• Work with designer on patient flow and all dispensing logistics
• Interior and exterior signage  - logo designs
• Merchandising and display décor set-up

Capture Rate

• Tracking capture rate
• Doctor controlled patient flow
• Getting the Rx into the dispensary
• Lifestyle and Rx forms that enforce capture
• Doctor educates patients  

Collateral Materials

• Logo design
• Lifestyle forms
• Warranty forms
• Dispensing forms
• Practice brochure
• Print and media ads
• News releases
• National trade press coverage

Financial Management

• P & L analysis
• Cost of goods, profit margin analysis
• Establishing benchmarks
• Setting goals and financial projections
• Insurance reimbursements &  profitability

Optical Management

• Management training
• Management tracking systems
• Problem solving and solutions

Medicare Post-Cataract Eyewear – Our Specialty  

• NPI
• Enrollment
• Claim Filing
• Maximizing reimbursement
• Accreditation
• Training optical & billing
• Problem solving, all aspects

Systems Consultation

• Optical production tracking software
• Analysis of point-of-sale data
• Recommend/review software

Frame Inventory Management

• Patient Demographic Analysis
• Product assessment
• Vendor negotiations, buying procedures, discounts
• Mark-up and margins
• Vendor provided support – trunk shows, training

Lab Management

• External and internal job analysis
• Retail lens pricing, mark-up & margins
• Lab provided support – incentives, marketing & training

Detecting Fraud and Abuse

• Dispensary security – external
• Dispensary security – internal
• Setting up systems of checks and balances

Human Resources
 

• Job search for optometrists and opticians
• Prescreening, assessment and interviewing
• Job descriptions,
• Contract negotiations, employment agreements
• Performance reviews

Policy & Procedures
 

• Office policy & procedures manual
• Internal &external discounting protocols
• Vendor protocols
• Optical staff policies and procedures
• Dispensary protocols

Market Analysis

• Patient demographic analysis
• Market demographic analysis and projections
• Competition comparative shopping

Grand Openings & Trunk Shows

• Event scheduling
• Logistics coordination
• Press and advertising
• Invitations, signage, flyers
• Receptions
• Ribbon cutting ceremony
• Arrange vendor support, give-always
• Vendor trunk showing